menit4d Platform Privacy Notice

This page describes what we collect when you use menit4d and how we keep that data protected. We collect minimal information necessary to operate our sportsbook and live-dealer service, process deposits via DANA, e-wallet, mobile banking, local payment, or bank transfer, and verify your identity before withdrawal.

Our menit4d platform stores your account details, transaction history, and identity documents in encrypted databases. We do not sell personal data to advertisers or brokers. Third-party processors (payment providers, identity-verification vendors, and hosting providers) may access your data only to perform their contracted function. We outline these relationships below.

You have the right to access, correct, or request deletion of your menit4d account data, subject to regulatory retention requirements. Our data-handling practices comply with standard privacy frameworks. Services on menit4d are available only where local law permits; users are responsible for verifying compliance with their jurisdiction's applicable law.

What we collect on menit4d

Account registration data

When you create an account on menit4d, we collect your email address, phone number, password (hashed and salted), and optional profile details (display name, date of birth). We require this information to authenticate your identity, send account notifications, and process password resets. We do not collect data beyond what is necessary to operate your account.

Identity verification documents (KYC)

Before your first withdrawal on menit4d, we require Know Your Customer (KYC) verification. You upload a photo ID (KTP, passport, or driver licence) and recent address proof (utility bill or bank statement). Our verification provider (a third-party identity-verification vendor) processes these documents to confirm your identity. We store encrypted copies in our segregated document database. These documents are accessible only to authorized compliance staff and are retained for the duration of your account plus a statutory retention period (typically 3–7 years).

Transaction and account activity logs

Every deposit, withdrawal, wager, and payout on menit4d is logged with a timestamp and transaction ID. We retain these logs to reconcile your balance, detect fraud, and respond to disputes. Activity logs are accessible to you via your account statement. We also log login times, password changes, and security settings updates to detect unauthorized account access.

Payment method information

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment on menit4d, we receive a tokenized confirmation from the payment processor. We do not store your full card number, bank account number, or payment app credentials. We store only a masked reference (e.g., last 4 digits of your card or bank account) and the transaction hash. This allows us to process withdrawals to the same account and detect duplicate deposits.

Cookies and tracking technology

Our menit4d website and app use session cookies to maintain your login state during browsing. These cookies expire when you close your browser or log out. We do not use persistent cookies for advertising or behavioural tracking. If you disable cookies, account features such as login persistence and balance display may not function correctly. We do not use third-party analytics trackers (Google Analytics, Facebook Pixel) on menit4d.

Support and communication data

When you contact menit4d support via live chat, email, or phone, we retain your message and our response for record-keeping and dispute resolution. Support conversations may include your account reference, transaction details, and personal information you choose to disclose. We retain support conversations for 12 months after closure, then archive or delete them. Support staff have access to your conversation history only to resolve your issue; they do not have access to your password or KYC documents.

Our menit4d data-handling practices

Data location and processing

Our menit4d application servers, payment processors, and identity-verification vendors may operate in jurisdictions outside Indonesia (including Singapore, the Philippines, or European data centres). Your data may be transferred internationally to process deposits, verify identity, and operate our services. We contractually require all processors to maintain standard security protocols equivalent to those in Indonesia. By using menit4d, you consent to international data transfer for these purposes.

Third-party processors and sub-processors

We use the following categories of third-party processors to operate menit4d:

• Payment processors: DANA, e-wallet, mobile banking, local payment networks, online payment, e-wallet, mobile banking, local payment, and third-party payment gateways handle deposit and withdrawal processing.
• Identity verification: A certified identity-verification vendor processes your KYC documents and confirms your identity.
• Hosting and infrastructure: Cloud providers host our application, databases, and backups.
• Live-table studios: Game studios (where applicable) broadcast live roulette, blackjack, and baccarat; they may record streams for quality assurance but do not retain your personal data.
• Fraud and compliance monitoring: Third-party services detect suspicious patterns, money-laundering risk, and account abuse.

Each processor is contractually bound to use your data only for their contracted function and to maintain confidentiality.

Data security and encryption

We at menit4d encrypt all personal data in transit (HTTPS/TLS) and at rest (database encryption). Passwords are hashed with industry-standard algorithms and salted with unique random values; we do not store plaintext passwords. Access to customer data is restricted to authorized staff with role-specific permissions. We conduct regular security audits and penetration testing to identify and remediate vulnerabilities. We maintain incident-response procedures to detect and respond to data breaches within 24–48 hours.

Your rights on menit4d

You have the right to access your menit4d account data, request correction of inaccurate information, and request deletion of your account and associated data (subject to legal and regulatory retention requirements). To exercise these rights, contact our support team with your account email and a request description. We respond to access and deletion requests within 10–15 business days. Deletion of your account is permanent and cannot be reversed; any outstanding balance is forfeited unless you withdraw it first.

Data retention policy

We retain your menit4d account data and transaction logs for the duration of your account plus 7 years after account closure (required by anti-money-laundering regulations). KYC documents are retained for 7 years after your final withdrawal. Support conversations are retained for 12 months after closure. Cookies and session data are deleted after logout or browser closure. Automated backups may persist for up to 30 days before permanent deletion.

Children and restricted access

menit4d services are not marketed to minors. We do not knowingly collect data from individuals under the age of eligibility in their jurisdiction. If you discover that a minor has created a menit4d account using false information, contact support immediately so we can disable the account and remove the data.

Changes to this privacy notice

We may update this privacy notice to reflect changes in our practices or applicable law. Changes are posted on this page with an updated date. Continued use of menit4d after changes are posted constitutes acceptance of the updated policy. We will notify you via email of material changes that restrict your rights or increase our data retention.

Our menit4d platform prioritizes transparency and security in how we handle your data. If you have questions about this privacy notice, our data practices, or how to exercise your rights, contact our support team via the in-app help menu or email. We respond to privacy inquiries within 5–10 business days.